While The State National Bank of Groom works to protect your banking privacy, you also play an important role in protecting your information. Here are a few steps you can take to protect your identity:
Tips
Quarterly
Annually
Every 5 Years
Please read the other sections to learn about the different types of fraud and how to prevent them, from spyware and other computer fraud to mail and phone fraud to e-mail phishing and web spoofing. Our Fraud Summary page provides more tips on how to protect yourself.
Contact us immediately at (806) 248-7531 if you notice any suspicious or unusual activity related to any of your The State National Bank of Groom accounts
Identity Theft is the most popular and profitable form of consumer fraud. It occurs when someone uses your personal information such as your name, Social Security number, credit card number or other identifying information, without your permission to commit fraud or other crimes.
Common ways identity theft can happen:
Monitor your accounts
Keep track of transactions on your accounts by logging in to The State National Bank of Groom’s Online Banking, where you can view your activity as it is posted.
Protect your personal information
Contact us immediately at (806) 248-7531 if you notice any suspicious or unusual activity related to any of your The State National Bank of Groom accounts.
The State National Bank of Groom continually makes investments in state-of-the-art online banking security to ensure we protect the confidentiality of every customer’s online information and to provide the utmost security of every user.
Computer protection tips:
We recommend you learn ways to protect yourself from common fraud schemes.
Vishing
Vishing scams target consumers by “spoofing” text or voicemail messages that ask you to call a phone number and give your personal information. Here’s how it works:
Smishing
Smishing is when consumers’ cell phones and other mobile devices are targeted with mobile spam. The spam, or text messages, attempt to trick consumers into providing personal information. Here’s how it works:
Lottery/Sweepstakes Scams
Lottery/Sweepstakes scams target consumers by a notification, which arrives through the mail, by email, or by an unsolicited telephone call. Here’s how it works:
Check Overpayment Scams
Check Overpayment scams target consumers who sell items through an online auction site or a classified ad. Here’s how it works:
Tips for the mailbox
Check Overpayment scams target consumers who sell items through an online auction site or a classified ad. Here’s how it works:
Tips for the phone
Phishing scams target consumers by “spoofing” text or voicemail messages that ask you to call a phone number and give your personal information. Here’s how it works:
Avoid spoofed websites
To protect yourself from going to a spoofed website, always type: “www.snbgroom.com” into your browser when you login to your The State National Bank of Groom Online Banking Account, instead of clicking a link in an e-mail.
E-mail protection tips
Bank Error Messages
One of the newest schemes by fraudsters involves spoofing bank error messages. Here’s how it works:
E-mails from The State National Bank of Groom
For your protection, we will not send you an e-mail to update or confirm your sensitive information by clicking a link or replying.
Contact us immediately at (806) 248-7531 if you notice any suspicious or unusual activity related to any of your The State National Bank of Groom accounts.